Last updated: 01/09/2025
Nook Architecture (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://nookarchitecture.co.uk (the “Site”).
We are the “data controller” of your personal information under the UK General Data Protection Regulation (UK GDPR).
We may collect and process the following personal data:
Information you provide directly when you contact us through our website forms, email, or phone (e.g. name, email address, phone number, company name, and project details).
Technical information such as your IP address, browser type, operating system, and how you use our Site.
Cookies and tracking data to analyse traffic and improve the Site’s performance.
We do not intentionally collect sensitive personal data (such as health information, religious beliefs, or political opinions).
We only process your personal data when permitted under UK GDPR, including:
Consent – when you agree to us storing and using your data (e.g. when submitting a contact form).
Legitimate interests – to respond to enquiries, manage our business, and improve our services.
Legal obligation – when we need to comply with applicable laws or regulations.
We may use your personal data to:
Respond to enquiries and provide architectural services.
Send communications related to your enquiry or project.
Improve and personalise your experience on the Site.
Monitor and analyse Site performance.
Comply with legal obligations.
We will never sell or rent your personal data to third parties.
We will keep your personal data only for as long as is necessary:
Enquiry details: retained for up to 12 months if no contract is formed.
Client data: retained for up to 7 years after the completion of a project to comply with accounting and legal obligations.
Cookies and analytics data: retention varies depending on your browser settings and third-party tools (see our Cookies section).
After this period, data will be securely deleted or anonymised.
We may share your data with:
Service providers (such as website hosting, email providers, and analytics services) who process data on our behalf.
Professional advisers (lawyers, accountants, insurers) where required.
Regulatory bodies if required by law.
All third parties are required to keep your information secure and only use it for the agreed purpose.
Our Site uses cookies and similar technologies to:
Enable basic functionality.
Improve performance and security.
Collect anonymous usage statistics.
You can adjust your browser settings to refuse cookies. Please note that some parts of the Site may not function properly without them.
You have the following rights under UK GDPR:
Access – request a copy of the personal data we hold about you.
Rectification – request correction of inaccurate or incomplete data.
Erasure – request deletion of your data where there is no legal reason for us to continue processing it.
Restriction – request we limit how we process your data.
Data portability – request transfer of your data to another organisation.
Object – object to our processing of your personal data in certain circumstances.
Withdraw consent – where we rely on consent, you can withdraw it at any time.
To exercise your rights, please contact us using the details below.
If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Our Site may include links to other websites. We are not responsible for the privacy practices of these external sites.
We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated “Last updated” date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Nook Architecture
Email: info@nookarchitecture.co.uk
Phone: +44113224389
Address: Nook Architecture & Design Ltd, Castleton Mill, Castleton Close, Leeds, LS12 2DS
